Apprentice: Regional Key Account Manager
Chartered Manager Degree Apprenticeship - BSc (Hons) Business Management
Studying one day a week at The University of Greater Manchester in Bolton
Job Specification
Reports to: Head of Key Accounts
Location: The role is home-based, and the successful candidate should be able to service the M62 CORRIDOR
Driving Licence Required as part of the role
Responsible for: Developing and implementing effective sales strategies to drive growth and expansion across the existing sales pipeline with current companies and seek out new opportunities, primarily for Street Furniture, Canopies & Shelter and Cycle Storage product lines.
Job Purpose: To contribute to the ongoing growth of Bailey Street Furniture Group through the implementation of a successful sales process. To represent the company brand, whilst ensuring that best-in-class customer service is provided at all times. To train as an apprentice-chartered business manager.
University requirements
- BSc (Hons) Business Management (Chartered Manager Degree Apprenticeship)
- 40 UCAS points as a guide
- We accept a full range of qualifications that carry UCAS points, including A-levels, BTECs and T-levels.
- Any subjects are acceptable at Level 3.
- Applicants should have five GCSEs at grade C or above or grade 4 to 9 (or equivalent), including English and Mathematics.
- Full Right to work in the UK, including any End Point Assessment Period
- Must attend University one day a week in line with the programme delivery model
Key Accountabilities in line with the Knowledge, Skills & Behaviours of the Apprenticeship Standard:
- Identify and target key influencers through contractors, consultants and end-user clients.
- Proactively promote excellent technical advice on design solutions and project guidance.
- Develop and maintain strong relationships with key decision makers and stakeholders at all levels.
- Provide expert technical guidance and support to the client, from the pre-tender stage, the specification process and ultimately to securing the project.
- Remain up to date on industry trends, regulations and competitor movements in order to adapt and maintain a competitive edge in the market.
- Track and manage pipeline and opportunities, ensuring timely follow-up and closure of specifications and key projects.
- Conduct CPD product presentations, demonstrations and training sessions for specifiers, contractors, Local Authorities & End User clients.
- Provide valuable market intelligence and customer feedback to help support marketing strategies.
- Attend company exhibitions and business events as required.
- Attendance at the monthly sales meeting will be required at either of the two company locations.
Key Performance Indicators
- Revenue/Sales Target.
- Conversion rate from specification to secured projects.
- CPD presentations.
- Market share growth.
- Internal and external stakeholder feedback.
- Apprentice progression in line with University requirements
Summary of Sales Capabilities/Competencies:
- Ability to establish rapport, understand customer needs and maintain positive and productive relationships.
- Strong sales process and pipeline management skills.
- Ability to prospect effectively to source new business and opportunities (this will be supported with an internal resource).
- Strong negotiating skills to ensure mutually beneficial agreements are made.
- Excellent understanding of the Construction Supply Chain Cycle.
Summary of Behavioural Capabilities/Competencies:
- Resilience and adaptability.
- Emotional intelligence.
- High levels of integrity.
- Self-starter with the motivation to succeed.
- Excellent planning, attention to detail, conscientiousness, and organisational excellence.
- Prepared to take on additional challenges as and when they develop.
- Ability to build relationships with stakeholders at all levels.
- Comfortable working with external stakeholders.
- Capabilities relating to the management of multiple projects.
Essential Professional Qualities
- Experience working in a similar position.
- Strong commercial acumen.
- Highly organised with an ability to manage multiple projects and work to deadlines.
- Experience within a commercial setting, including project cost estimating, development
- planning and project delivery.
- Evidence of analytical problem-solving coupled with an understanding of market factors,
- construction concepts and stakeholder expectations.
- Experience of working with CRM systems.
- Competent with IT systems (MS Word, Excel and Outlook).
- Fosters effective long-term relationships.
- Plans, organises and delivers approved targets on time.
Essential Personal Qualities
- High level of accuracy with good attention to detail.
- Highest personal demands and standards.
- Innovative and dynamic.
- Decisive and action-oriented.
- Changes others' views effectively to support the business's goals.
- Seen within the business as a positive force to drive the business forward.
- Gains the support of peers and customers for new ideas.
- An ability to be viewed by clients as a solutions provider and someone with whom they wish to do business.
- Gains commitment and trust to work in partnership with clients.
*The University is not acting in any way as the employer, and we make no hiring decisions; we are merely acting as the Training Provider*
*Please do not contact the employer directly. This is an apprenticeship role*